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Terms and Conditions

  • This promotion applies for miles purchases made between March 25th and April 1st, 2018 (between 00.00-23:59 GMT -6, El Salvador).
  • This promotion applies for members who have received the e-mail with this promotion, are LifeMiles Members and have subscribed to the promotion thru the link provided.
  • Promotion applicable only for Colombia.
  • The client must be previously enrolled to the LifeMiles Program. The last day to enroll and to subscribe to the promotion is March 27th, 2018.
  • Members have until April 1st, 2018 to purchase miles and get the additional bonuses.
  • Members will be able to purchase miles 24 hours after subscribing to the promotion.
  • The member must follow the miles purchase procedure established by LifeMiles LTD. Miles purchase is subject to the terms and conditions established by LifeMiles LTD.
  • The bonus percentage applies as follows: for purchases from 1,000 – 10,000 Lifemiles receive 2x1, for purchases from 11,000 – 40,000 LifeMiles receive 2x1 + 15% additional miles, for purchases from 41,000 – 200,000 receive 2x1 + 25% additional miles. The bonuses are calculated based on the miles purchased per individual transaction without taking into account the 2x1 promotional bonus.
  • The miles must be purchased in multiples of 1,000.
  • The minimum miles to purchase per transaction is 1,000 LifeMiles. If the member purchases less than 1,000 LifeMiles per transaction such transaction will be processed successfully but without granting the bonus shown in the table above.
  • The maximum miles to purchase per transaction during this promotion to receive the bonus showed above is 200,000 LifeMiles if the Member has not purchased miles in 2018 or 200,000 LifeMiles minus the miles previously purchased by the Member in 2018.
  • The Member may purchase miles outside of the limits showed above but in such case the transactions will be processed but no bonuses will be granted.
  • The maximum amount of miles to receive by a member per calendar year outside of this promotion is 200,000 LifeMiles (including miles purchased and bonuses received). If the member surpasses the limit, through purchases made during this promotion and other purchases in 2018, taking into account the bonuses received for those purchases, he or she will not be able to purchase any more miles until the next calendar year.
  • Each package of 1,000 LifeMiles costs USD $33.00 without applicable taxes
  • Only form of payment through Avianca’s Call Center and LifeMiles.com: credit card or international debit card. The receipt of the transaction will reflect the total number of miles accrued to the member´s account, including the bonus miles and the total charge for the transaction.
  • The miles purchased and earned with this promotion do not apply to achieve or maintain the Elite status.
  • The purchase of miles is not reversible or refundable. The purchase of miles is an immediate execution contract. Once the payment is made, the miles will be accrued immediately on the members account. As of that moment the miles can be used according to the terms and conditions of the LifeMiles Program. For these reasons the purchase of miles is a contract that cannot be resolved and retraction or similar rights according to applicable law are not applicable.
  • Miles are not endorsable.
  • Miles purchase is available through Avianca´s Call Centers and LifeMiles.com.
  • Does not apply to the Flexible Redemption (LifeMiles + money) during the payment process of air ticket redemption.
  • Miles purchased, once accrued, can be redeemed in accordance with the conditions specified in the LifeMiles Program Terms and Conditions and the portfolio of products and services available for redemption.
  • LifeMiles Terms and Conditions apply. LifeMiles is a trademark of LifeMiles LTD.
  • * The values are settled based on Colombia´s exchange rate on the date of the transaction.